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Introduction to the Baldrige Criteria

The Alliance for Performance Excellence –

The Alliance for Performance Excellence is a nonprofit network of state, and local Baldrige organizations. Members of The Alliance contribute over $30 million annually to economic competitiveness by assisting organizations in all industries on their journey to excellence.

Whether your organization is a Fortune 500 company, a small business, a school district, a healthcare facility, or a government agency, you can improve your performance and results through the principles and Criteria for Performance Excellence.

Working in their individual states, these organizations help companies achieve performance excellence and serve as a starting point for organizations seeking the Malcolm Baldrige National Quality Award. These organizations produce workshops, training and conferences where you can learn, share, and connect with other organizations seeking performance excellence. These programs also administer award and assessment programs using trained examiner teams and judges. http://www.baldrigepe.org/alliance/

Arizona Quality Alliance

8655 E. Via de Ventura, Suite E185

Scottsdale, AZ 85258

Main # (480) 874-5815 Fax # (480) 874-8680

The Arizona Quality Alliance is committed to operating in furtherance of its tax-exempt purposes and in compliance with all applicable laws, rules and regulations, including those concerning accounting and auditing, and prohibits fraudulent practices by any of its board members, officers , employees or volunteers. If you have a concern regarding practices of any board member, officer, employee or volunteer, you may confidentially contact: Jean Hammelev at jean.hammelev@bannerhealth.com or 602-685-5267. No one who in good faith reports an ethics violation shall suffer harassment, retaliation or adverse consequence