The Case Study: Landmark Dining, Inc. |
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P.1a(3) Employee Profile As a family-owned and -operated business, Landmark takes great pride in its restaurants and employees, many of whom have grown up in the business. Most salaried employees started as hourly employees, including Sam and Debby Dudley, who both have worked in the business since they were 16. Currently, there are 212 employees, including 47 full-time, 102 part-time, and 63 on-call employees. Although the restaurant industry has a very high turnover rate, Landmark has retained more than 33% of its employees for over 10 years, another 19% have been retained for over 5 years, and 12% have stayed between 2 and 5 years. Most of the remaining 36% are employees who are students or have recently graduated. Employees reflect the diversity of the communities surrounding our restaurants. Figure P.1-2 identifies the categories and types of employees by position and status, gender, racial/ethnic diversity, age diversity, and education level. |
To help our employees focus on core competencies, contract employees are
used in the areas of kitchen sanitation and restaurant cleaning,
information technology (IT), and maintenance of facilities and
equipment. All on-site contract employees are provided an orientation
training session covering the history, Vision, Mission, and Values of
the company. |
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