The Criteria
Category 1: Leadership

Leadership addresses how your senior leaders guide and sustain your organization, setting organizational vision, values, and performance expectations. Attention is given to how your senior leaders communicate with employees, develop future leaders, and create an environment that encourages ethical behavior and high performance. The Category also includes your organization’s governance system, its legal and ethical responsibilities to the public, and how your organization supports its community.

Complete criteria (PDF) - optional download

Describe HOW SENIOR LEADERS guide and sustain your organization. Describe HOW SENIOR LEADERS communicate with EMPLOYEES and encourage high PERFORMANCE.

This Item examines the key aspects of your senior leaders’ responsibilities. It examines how your senior leaders set and communicate the organization’s vision and values. It focuses on your senior leaders’ actions to create and sustain a high-performance organization.

1.1a. VISION and VALUES (Areas to Address)

1.1a (1)
HOW do SENIOR LEADERS set organizational VISION and VALUES? HOW do SENIOR LEADERS deploy your organization’s VISION and VALUES through your LEADERSHIP SYSTEM, to all EMPLOYEES, to KEY suppliers and PARTNERS, and to CUSTOMERS and other STAKEHOLDERS, as appropriate? HOW do their personal actions reflect a commitment to the organization’s VALUES?

1.1a (2)
HOW do SENIOR LEADERS promote an environment that fosters and requires legal and ETHICAL BEHAVIOR?

1.1a (3)
HOW do SENIOR LEADERS create a SUSTAINABLE organization? HOW do SENIOR LEADERS create an environment for PERFORMANCE improvement, accomplishment of your MISSION and STRATEGIC OBJECTIVES, INNOVATION, and organizational agility? HOW do they create an environment for organizational and EMPLOYEE LEARNING? HOW do they personally participate in succession planning and the development of future organizational leaders?

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